Privacy notice
Servicios Metalmecanicos de Apaxco S.A. de C.V., better known as SERMAPAX, with an address at unit 2, Juárez Avenue (No Number), Olímpica District, Apaxco de Ocampo, State of Mexico, 55660, Mexico
, and the internet portal www.sermapax.com.mx, is responsible for the use and protection of your data. In this regard, we inform you of the following:
For what purposes will we use your data?
The data that we collect from you will be used for the following purposes, which are necessary for the service you request:
- Providing information requested by the client, such as quotes or employment history.
- Providing manufacturing, engineering, or assembly services for industrial equipment.
- Offering our equipment rental services.
- Providing better service in the SERMAPAX sales process.
Additionally, we will use your personal information for the following secondary purposes that are not necessary for the service requested but that allows us to provide you with better service:
- Marketing or advertising
- Sales prospecting
Your refusal to allow us to use your data for these purposes will not be a reason for us to deny you the services or products you request or contract with us.
What personal data will we use for these purposes?
To carry out the purposes described in this privacy notice, we will use the following personal data:
- Name
- Home phone number
- Cell phone number
- Email address
- Identification data
- Contact information
How can you access, rectify, cancel, or oppose the use of your data?
You have the right to know what personal data we have about you, for what purpose we use it, and the conditions of its use (Access). Likewise, you have the right to request the correction of your personal information if it is outdated, inaccurate, or incomplete (Rectification); that we delete it from our records or databases when you consider that it is not being used appropriately (Cancellation); as well as to oppose the use of your data for specific purposes (Opposition). These rights are known as ARCO rights.
To exercise any of the ARCO rights, you must submit the corresponding request through the following means:
By calling the phone number +52 59 99 98 21 62 in the Estado de Mexico or by sending an email to: sermapax@sermapax.com.mx
- Contact person or department for personal data: Carlos Eduardo Ramírez López
- Address: Unit 2, Juárez Avenue (No Number), Olímpica District, Apaxco de Ocampo, State of Mexico, 55660, Mexico.
- Email: serv.metalm@hotmail.com
- Phone number: +52 55 67 10 29 10.
You may revoke the consent that you have given us, if applicable, for the processing of your data. However, it's important to note that we may not be able to attend to your request or conclude the use immediately, as we may be required by law to continue processing your data. Likewise, you should consider that for certain purposes, the revocation of your consent will mean that we cannot continue to provide you with the service you requested, or the termination of your relationship with us
To revoke your consent, you must submit your request through the following means:
- Email: sermapax@sermapax.com.mx
- Phone: 59 99 98 21 62
- By visiting our main offices from 9:00 a.m. to 5:30 p.m.
Use of tracking technologies on our website
We inform you that on our website We use cookies, web beacons, or other technologies, through which it is possible to monitor your behavior as an internet user, as well as provide you with a better service and experience when browsing our website. The data that We collect through these technologies will be used for the following purposes:
- The region where the user is located
- Type of user browser
- Type of user operating system
- Websites visited by a user
- Searches performed by a user
- Ads reviewed by a user
To learn how to disable these technologies, please consult the following means:
By clicking on the "do not allow" option in the cookie banner on the main page www.sermapax.com.mx, where you can avoid the use of these if you prefer.
How can you learn about changes to this privacy notice?
This privacy notice may be subject to modifications, changes, or updates due to new legal requirements; our own needs for the products or services We offer; our privacy practices; changes in our business model, or other causes.
We are committed to keeping you informed about any changes that may occur to this privacy notice, through: www.sermapax.com.mx.
The procedure through which notifications of changes or updates to this privacy notice will be carried out is as follows:
By accessing the Privacy Notice tab on our website www.sermapax.com.mx.
