FAQ'S

1. ¿What types of materials do you use in your manufacturing processes?

We specialize in working with a wide variety of steels, from common grades like ASTM A36 to high-strength stainless steels such as 304 and 310. We also have experience with structural steels such as P265 NH and P35 GH, ideal for projects requiring maximum durability. Our extensive experience allows us to adapt to any requirement, whether you need a simple structure or a complex engineering solution.

2. ¿Do you specialize in any specific type of product? 

At Sermapax, we specialize in the manufacturing of new custom industrial equipment or replacements. We focus on robust and durable mechanical equipment and metal structures for heavy industries such as mining, steelmaking, hydrocarbons, and construction. 

3. ¿What is the estimated delivery time for a project?

The delivery timeline for each project is estimated collaboratively with you, considering factors such as the project's complexity, available resources, and your deadlines. By employing agile methodologies, we can adjust the work plan as needed to ensure timely delivery within budget. 

4. ¿Do you offer a warranty on your work? 

 Quality is our top priority. That's why all our projects comply with the ISO 9001:2015 standard, ensuring efficient processes and optimal results. Additionally, we offer performance bonds to back up our commitments and provide you with the peace of mind you need. With Sermapax, you can be assured of a job well done. 

5. ¿What is your production capacity?

SERMAPAX has a vast production capacity, allowing us to undertake large-scale projects. We can produce 2250 tons of industrial equipment and 3500 tons of metal structures annually, and we also have the capacity to assemble 8500 tons of equipment based on boilermaking and metal structures.

6. ¿Do you offer financing? 

We do not offer direct financing for projects at this time. However, we are committed to supporting our clients in fulfilling and realizing their projects. We can provide personalized advice to help you find the most suitable financing options for your project. 

7. ¿Do you have any quality certifications? 

At Servicios Metalmecánicos de Apaxco S.A. de C.V., we hold the following quality certification: ISO 9001:2015. This certification validates the quality of our processes and products, ensuring that we meet the most demanding industry standards. We are currently working towards obtaining additional certifications, with the goal of expanding our services and meeting the highest industry standards. 

8. ¿How can I request a quote? 

Requesting a quote is very simple. Follow these steps:

Complete the form:

Go to our "Contact" section and fill out the form with your information and the details of your project.

Attach files:

If you have blueprints, technical specifications, or any other relevant documents, be sure to send them to the following emails: serv.metalm@hotmail.com and sermapax@sermapax.com.mx

Submit your request:

Once you have completed the form, click "Submit", or if you prefer to do so by email, we will be attentive to respond to you as soon as possible.

Receive your quote:

Our team will evaluate your request and send you a detailed quote within 5 business days. This timeframe may vary based on the requirements and specifications of the project.


9. ¿Do you offer transportation and installation services for equipment? 

At Sermapax, We offer a comprehensive service that covers everything from custom equipment manufacturing to transportation and on-site installation if the client desires. We have the infrastructure and equipment necessary to guarantee a safe and efficient delivery and installation anywhere in the country.

10. ¿How do you handle payment when contracting a service with you? 

We generally require a 30% down payment before starting the project. The remaining balance will be paid through weekly or bi-weekly progress payments, although this can be negotiated based on the delivery times and our clients' requirements.

11. ¿Do you work with customer-provided designs or do you offer design services?

Most of the work we have done since our company's inception has been based on manufacturing equipment for replacement or modernization in various industries, so we usually have references such as material specifications, technical drawings, and material strength calculations. In case you do not have all the necessary elements to develop the project, at Sermapax we have a team of highly qualified engineers who are responsible for optimizing the designs provided by our clients, using computer-aided design (CAD) tools and finite element analysis (FEA).

12. ¿What sets you apart from your competitors? 

With over 30 years of experience in manufacturing and assembling equipment for heavy industries, as well as providing services, Sermapax has established itself as a trusted partner for the country's leading companies. Our team of highly skilled and dedicated experts works collaboratively with our clients to develop customized solutions that exceed their expectations, ensuring the quality and safety of our products and services. More than just manufacturing equipment, Sermapax offers comprehensive solutions for your projects. Our experience allows us to add value at every stage of the process, from engineering to installation.